Department of Defense - Defense Logistics AgencyRPA for Human Resources

Challenge

Inefficient employee on-boarding process, requiring coordination between HR and IT departments:

  • IT team manually added new employees to agency/software systems using info from HR.

RPA Solution

Used unattended bots to transfer relevant data from HR system to IT system.

  • Unattended bots do not require a human to initiate work for them
  • Can work 365/24/7 (4.5x the hours of a employee)

Value

Saved an estimate of $2 million per year in productivity

  • Time saved in the HR and IT departments.
  • New employees can begin working earlier.

Enhanced security

  • Every click and task that the bot completes is logged for auditing and security purposes.

Convenient expansion

  • The agency automated over 50 processes using RPA.
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