Montgomery County, MD - Department of FinanceRPA for Data Management

Challenge

Repetitive, manual data entry and time-consuming daily tasks:

  • 12,000+ property tax refunds to process
  • Credit card receipts from 25+ liquor stores

RPA Solution

RPA was used to:

  • Process property tax refunds
  • Download liquor credit card receipts
  • Process payroll system entries

Value

Significant time savings

  • 10 seconds per property tax refund; formerly 2-3 minutes
  • 3 minutes per credit card receipt; formerly 20 minutes
  • 20 minutes to process payroll; formerly 8 hours

Bots can be easily trained in new workflows

How can we help you?

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