Montgomery County, MD - Department of FinanceRPA for Data Management
Challenge
Repetitive, manual data entry and time-consuming daily tasks:
- 12,000+ property tax refunds to process
- Credit card receipts from 25+ liquor stores
RPA Solution
RPA was used to:
- Process property tax refunds
- Download liquor credit card receipts
- Process payroll system entries
Value
Significant time savings
- 10 seconds per property tax refund; formerly 2-3 minutes
- 3 minutes per credit card receipt; formerly 20 minutes
- 20 minutes to process payroll; formerly 8 hours
Bots can be easily trained in new workflows
