State of Pennsylvania - Treasury DepartmentRPA for Document Management
Paper-based processing for 300,000+ unemployment and state supplementary payments per month.
- Processing was being outsourced at a rate of $10 per payment.
99% automated from the time a citizen submits an application to the time they receive their check.
Enabled citizens to have their payments issued via direct deposit or debit card.
- Less than 1% of citizens receive paper checks.
Eliminated the need to outsource payment processing.
The Treasury achieved its ROI in less than eight hours with this automation.