State of Pennsylvania - PENNVESTRPA for Document Management

Challenge

High volume of paper, leading to retrieval issues and unorganized copies of copies. 

No central repository for tracking and indexing documents. 

No disaster recovery plan

• Located in a historic building, meaning the files would be lost if there was a fire/flood.

RPA Solution

RPA was used to:

• Create a single source digital document system that can be accessed from anywhere at any time. 
• Store and manage grant application submissions and its supporting documentation. 
• Allow for external auditors to securely login and view files. 

Value

Paperless transformation

• Eliminated an entire floor of space that was used previously for record storage. 
• All 29 employees now work from home. 

Enabled PENNVEST to stay current with Pennsylvania’s strict Right to Know law and other layers of compliance.